Privacy Policy
1. General Information
Welcome to muoro.hr.
We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the applicable laws of the Republic of Croatia.
By using this website, you agree to the terms of this Privacy Policy.
2. Data Controller
The controller responsible for processing personal data is:
Company Name: Muoro, Boat Rental Sole Proprietorship
Address: 43. Istarske Divizije 18
VAT/Tax ID (OIB): 64461021425
Email: muoro2022@gmail.com
Phone: +385 91 511 9247
3. What Personal Data We Collect
We may collect the following personal data:
- Full name
- Email address
- Phone number
- Information voluntarily submitted through our contact form
- Boat reservation details
- IP address
- Device and browser information
- Information collected through cookies
We do not collect more personal data than is necessary to provide our services.
4. Purpose of Data Processing
We use your personal data solely for the following purposes:
- Responding to your inquiries
- Processing reservations
- Communicating before and during the boat rental
- Issuing invoices
- Complying with legal obligations
- Improving the quality of our services
- Analyzing website traffic
5. Legal Basis for Processing
We process your personal data based on:
- Performance of a contract or steps taken prior to entering into a contract
- Your consent
- Compliance with legal obligations
- Our legitimate interest in improving our business operations
6. Sharing of Personal Data
We do not sell or disclose your personal data to third parties.
Your data may only be shared with:
- Our web hosting provider
- Our accounting service provider
- Online payment service providers (where applicable)
- Government authorities when required by law
All of our partners are required to maintain the confidentiality of your personal data.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by the applicable laws of the Republic of Croatia.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or misuse.
9. Your Rights
In accordance with the GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Request restriction of processing
- Object to the processing of your personal data
- Request data portability
- Withdraw your consent at any time
To exercise your rights, you may contact us using the email address provided in this Privacy Policy.
10. Cookies
Our website uses cookies to ensure the proper functioning of the website, improve user experience, and analyze website traffic.
You can disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.
11. Third-Party Services
Our website may use third-party services such as Google Analytics, Google Maps, or social media platforms to enhance the user experience. These services may collect certain information in accordance with their own privacy policies.
12. Links to Other Websites
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites.
13. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time.
Any changes will be published on this page and will become effective on the date of publication.
14. Contact
If you have any questions regarding the protection of your personal data or this Privacy Policy, you may contact us:
Company Name: Muoro, Boat Rental Sole Proprietorship
Address: 43. Istarske Divizije 18
Email: muoro2022@gmail.com
Phone: +385 91 511 9247